Refund Policy

1. Eligibility for Refunds

  • Refunds are available for products that are defective, damaged, or incorrect upon delivery.

  • Refund requests must be submitted within 30 days of delivery.

  • Products must be returned in their original packaging along with all accessories.

2. How to Request a Refund

  • Contact us at swiftwithshine@gmail.com with your order number and the reason for the refund request.

  • Our team will provide instructions for returning the product.

3. Refund Process

  • Once the returned product is received and inspected, we will process your refund.

  • Refunds are issued to the original payment method used during purchase.

  • You will receive a confirmation email once the refund is processed.

4. Exceptions

  • Products that have been used improperly, damaged by the customer, or missing parts are not eligible for a refund.

  • Any return shipping costs not related to defective or incorrect products are the responsibility of the customer.

5. Contact Us

For any questions about refunds, please reach out: